Delivery Details

Delivery and Shipping Details

We normally post the same day you order as long as your order is made before 3pm on a weekday. If you order after 3pm we still try to get your order posted the same day.

For Jewellery we normally use Royal Mail. Delivery is free and can be upgraded to express delivery if you wish (please add express delivery at the checkout!
Express Delivery for most items is Special Delivery in the UK which is Next Working Day Delivery.
Express Delivery for some larger items is 24 hr Courier in the UK which has to be booked a day in advance by us so a delivery will take 2 working days.
For overseas orders Express Delivery is "Airsure" or "International Signed For"
Full Details can be found on Royal Mails Website


Shipping Charges

We offer Free Worldwide Shipping on all Jewellery for orders over £15

Due to very high postal charges in the UK we now charge the following rates only on the Charlie Bears Plush Collection.  We still offer Free Shipping on all other Bears on our website.

Shipping rates for Plush Charlie Bears to the UK are:-

  • Charlie Bears under £40 (£3.95)
  • Charlie Bears over £40 (£6.95)
  • Really Large Bears have to be shipped by courier (£11.95)

Please note that shipping bears (especially  Plush Bears) to the rest of the world is not normally practical or economic (Shipping charges are high and size restrictions by the post office sometimes apply) although certain exceptions exist.

When we do send bears abroad we only charge you actual shipping charges that we have to pay.

Please enquire if you need help on this.